Grand Lake Casino
Transforming challenges into opportunities
Facing the burden of relying on external accounting processes and the inability to access or own their financial ERP solution, Grand Lake Casino needed a fresh start. The casino turned to Wipfli to help bring its financial accounting processes in-house with a modern ERP solution that would allow for better control and allow them to gain efficiencies. The enhanced ERP solution, guidance on best practices and hands-on training from the Wipfli team have empowered Grand Lake Casino to manage its financial operations independently, setting the stage for continued success and growth.
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The Challenge
Grand Lake Casino lacked a modern-day accounting solution, which created disjointed processes and inefficiencies. Working with its existing outsourced accounting firm had also led to limited control over its financial data and delayed financial reporting. Leaders wanted an ERP system they could manage and rely on, as well as support and comprehensive training for the casino’s management team to handle the transition effectively.
The Solution
Wipfli began by assessing Grand Lake’s processes and identifying areas of improvement, such as getting financial data to end-users more quickly. The team then implemented Wipfli’s Sage Intacct “golden image” solution, tailored specifically for casinos, and helped improve Grand Lake’s accounting operations. During the transition, Wipfli provided outsourced support and worked closely with management, training them on financial reporting, dashboard setup and best practices to deliver seamless integration and operation of the new system.
It鈥檚 been a significant learning curve, but Wipfli has supported us every step of the way. Their team is consistently responsive, readily available to meet and always willing to guide us through questions or challenges. They go above and beyond to ensure we understand and feel confident in the process.
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The results
With Wipfli’s ongoing support, the implementation of Sage Intacct significantly improved Grand Lake Casino’s financial processes and reduced its chart of accounts from 680 to less than 270. With 44 active users in the system, the casino’s team moved from paper-based to electronic approvals and can now access financial data quickly and efficiently. The streamlined procurement process has also saved considerable time, and the management’s increased understanding of financials has led to more informed decision-making.
